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Best Auto Repair, Winter Haven, Haines City

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TWO LOCATIONS TO SERVE YOU

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 739 Verified Review(s)

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


what our customers say

Excellent service! Will be returning if we ever need something done again.
T
, 05/21/2022

Very efficient operation - I received an email reconfirming my appointment with service request. Their staff is very organized and upon checking they give you details of service being done with price so there are no surprises - pricing is fair. The mechanic recommended other services with price quote but there was no high pressure sales pitch. Very nice staff and they have a very nice waiting area with TV, magazines, coffee station and restroom.
B
, 05/20/2022

Good service good price ;) very clean and comfortable, the staff is very helpful and polite. Johnny's Automotive LLC is a star, love this place.
A
, 05/19/2022

Pleasure. :)
C
, 05/18/2022

The place was very clean, staff was very friendly, professional, efficient and thorough! They took the time to show and explain whatever needed to be addressed and were very helpful with recommendations as well. I would recommend Johnny's to friends and family!
B
, 05/18/2022

Johnny's Automotive is the best place to have work done on your Automotive. I highly recommend for all your auto needs. Their employee's are very knowledgeable and polite. Their waiting area is very clean they have a large TV, cellphone charging area, coffee, drinks and snacks. I will never have anyone else work on my car. They are so popular you do have to make an appointment. If your car needs to be there for a long time. They will offer you a ride and pick you up if needed. Jonny's Automotive is a family business and when you visit you feel like you're part of that family. One more thing, they do call you just to see if you are happy with the work that was done on the car. Like I said family. Update 5-17-22 Thank you Johnny's for all the work you have done to my car, I will be back. The funny thing is that I trust Johnny's Automotive 100% with my car. I do not trust the dealership that I bought the car from. That is saying something about how good and reliable Johnny's Automotive is.
T
, 05/17/2022

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • TECH-NET
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Ask Patty Certified
  • NextDoor
  • Car Care Aware
TAP TO CALL NOW 863-422-2995 X