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Best Auto Repair, Winter Haven, Haines City

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TWO LOCATIONS TO SERVE YOU

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 1 Verified Review(s)

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


what our customers say

Johnny's did a great Job on my ignition switch. Brian, Niki and Aaron took care of us from start to finish. Aaron walked through everything from what to expect to great pricing. Thanks - will be back
J
, 08/03/2020

Excellent service from start to finish. Greeted warmly as I walked into the doors. They let me know everything that was going on throughout the day. This is a great shop with great people working there. This is my new "go to" for all my car service needs. Thanks guys and gals.
K
, 02/20/2020

I have been searching for an honest, reasonable mechanic since I moved here 4 years ago. Search complete. I will be bringing all my cars here and recommending them to all my family and friends.
R
, 03/03/2020

This is the only place I would trust or touch my vehicle. They are a class act. You should be taking your vehicles there if your not. My rating is 100 +. There people there are the best as well. Thanks for sure.
M
, 03/31/2020

I took my Volkswagen to get an alignment and I couldn't have been happier! I was greeted as soon as I walked into the shop and was offered refreshments. I will definitely be coming back to service my car. The prices are reasonable and I would recommend them to anyone!
G
, 05/08/2020

Everyone at Johnny's is concerned that you are well taken care of. They know how to take care of cars and they know how to take care of people! No other place to go but Johnny's!
J
, 06/02/2020

  • ASE (Automotive Service Excellence)
  • TECH-NET
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Ask Patty Certified
  • NextDoor
  • Car Care Aware
TAP TO CALL NOW 863-422-2995 X