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Best Auto Repair, Winter Haven, Haines City

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TWO LOCATIONS TO SERVE YOU

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 862 Verified Review(s)

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty. By using quality Advance Auto Parts auto parts and service, our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Q

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


A

Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as Advance Auto Parts auto parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


Q

What do I have to do to keep my car or truck's warranty in effect?


A

Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


Q

My car is a leased vehicle. Am I responsible for maintenance?


A

Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


Q

What parts should be replaced and at what intervals should these services be performed?


A

Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


Q

What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


A

The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


Q

How does the quality of aftermarket parts compare with original equipment parts?


A

Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by Advance Auto Parts meet or exceed manufacturers' specifications.


Q

If I do have a warranty-related problem with a dealership, what rights do I have?


A

If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.


what our customers say

I'm very happy, The service was awesome and the repair were done Good & Fast. I will definitely keep you'll as my new go to guy's.
P
, 09/28/2022

Service needed warning ?? came on, they checked it out and all it needed was a computer reset. Very friendly and outgoing staff!
S
, 09/27/2022

Check engine light came on my vehicle. Brought in to Johnny's without an appointment. Diagnostics and repairs were made day of. Up front fair prices, with no hassle. Front to back staff were professional. You get a good sense and vibe when you walk into the establishment. Spacious and clean, with plenty of room to sit while you wait for a service repair. There is also a bay area entrance window you can watch your vehicle being serviced. Complimentary snacks and beverages are also available for paying customers. Lastly, a red rose was left on the steering wheel column when I entered my vehicle leaving the shop.What a pleasant experience from start finish. This place is the best around. You want the best, you go to Johnny's. There reviews speak for itself. Thank you for making my automotive exprience a great one. Ciao
B
, 09/27/2022

Moved here and needed a mechanic. Looked up through Google. Amazing service and people and decent prices.
A
, 09/27/2022

As always nice and professional.
P
, 09/26/2022

Excellent experience! Will recommend to others.
J
, 09/25/2022

  • AAA (American Automobile Association)
  • ASE (Automotive Service Excellence)
  • TECH-NET
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Ask Patty Certified
  • NextDoor
  • Car Care Aware
TAP TO CALL NOW 863-422-2995 X