Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.
But when it comes to repairs, some things stay the same. The following tips should help you along the way:
Do your homework before taking your vehicle in for repairs or service.
- Read the owner's manual to learn about the vehicle's systems and components.
- Follow the recommended service schedules.
- Keep a log of all repairs and service.
When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.
Use all of your senses to inspect your car frequently. Check for:
- Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
- Changes in acceleration, engine performance, gas mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or periodic?
- When the vehicle is cold or after the engine has warmed up?
- At all speeds? Only under acceleration? During braking? When shifting?
- When did the problem first start?
Once you are at our location, communicate your findings.
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms that you can give us.
- Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.
Stay involved. . . Ask questions.
- Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
- Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
- Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
- Leave a telephone number where you can be called.
Very efficient operation - I received an email reconfirming my appointment with service request. Their staff is very organized and upon checking they give you details of service being done with price so there are no surprises - pricing is fair. The mechanic recommended other services with price quote but there was no high pressure sales pitch. Very nice staff and they have a very nice waiting area with TV, magazines, coffee station and restroom.
Good service good price ;) very clean and comfortable, the staff is very helpful and polite. Johnny's Automotive LLC is a star, love this place.
The place was very clean, staff was very friendly, professional, efficient and thorough! They took the time to show and explain whatever needed to be addressed and were very helpful with recommendations as well. I would recommend Johnny's to friends and family!
Johnny's Automotive is the best place to have work done on your Automotive. I highly recommend for all your auto needs. Their employee's are very knowledgeable and polite. Their waiting area is very clean they have a large TV, cellphone charging area, coffee, drinks and snacks. I will never have anyone else work on my car. They are so popular you do have to make an appointment. If your car needs to be there for a long time. They will offer you a ride and pick you up if needed. Jonny's Automotive is a family business and when you visit you feel like you're part of that family. One more thing, they do call you just to see if you are happy with the work that was done on the car. Like I said family. Update 5-17-22 Thank you Johnny's for all the work you have done to my car, I will be back. The funny thing is that I trust Johnny's Automotive 100% with my car. I do not trust the dealership that I bought the car from. That is saying something about how good and reliable Johnny's Automotive is.