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Best Auto Repair, Winter Haven, Haines City

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TWO LOCATIONS TO SERVE YOU

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  Verified Review(s)

MISSION STATEMENT

Employ the Superstars
Never put money ahead of people
Fuel growth and innovation in everything we do
Be a pillar in our community
Provide our team members with a FUN and stable work environment
Be passionate in everything we do
Deliver the WOW factor in our customer service
Be more than just an experience and set a new standard



As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


what our customers say

Johnny's did a great Job on my ignition switch. Brian, Niki and Aaron took care of us from start to finish. Aaron walked through everything from what to expect to great pricing. Thanks - will be back
J
, 08/03/2020

Excellent service from start to finish. Greeted warmly as I walked into the doors. They let me know everything that was going on throughout the day. This is a great shop with great people working there. This is my new "go to" for all my car service needs. Thanks guys and gals.
K
, 02/20/2020

I have been searching for an honest, reasonable mechanic since I moved here 4 years ago. Search complete. I will be bringing all my cars here and recommending them to all my family and friends.
R
, 03/03/2020

This is the only place I would trust or touch my vehicle. They are a class act. You should be taking your vehicles there if your not. My rating is 100 +. There people there are the best as well. Thanks for sure.
M
, 03/31/2020

I took my Volkswagen to get an alignment and I couldn't have been happier! I was greeted as soon as I walked into the shop and was offered refreshments. I will definitely be coming back to service my car. The prices are reasonable and I would recommend them to anyone!
G
, 05/08/2020

Everyone at Johnny's is concerned that you are well taken care of. They know how to take care of cars and they know how to take care of people! No other place to go but Johnny's!
J
, 06/02/2020

  • ASE (Automotive Service Excellence)
  • TECH-NET
  • ASE Master Technician
  • BBB (Better Business Bureau)
  • Ask Patty Certified
  • NextDoor
  • Car Care Aware
TAP TO CALL NOW 863-422-2995 X